ExcellentMoore Water & Air of the 4-States4.8★★★★★ Based on 953 reviews fromSee all reviews review us onDarla Langford ★★★★★ Super nice people. They take the time to answer questions and are very helpful. We can't wait to see the impact clean and pure water makes in our lives.Dave Jones ★★★★★ We had the service manager, Brian, contact us and came out to work on the RO & Softener. He spent a lengthy amount of time and corrected the RO problem. He returned a week later to perfom a chlorination of our water heater and cold water. This has seemed to have solved our problems and Brian has remained in contact. He has asked us to call him directly if the rotten egg odor comes back or if the taste of the RO water begins to taste bad again. Very pleased once Brian got involved.Installers and sales were great. We purchased softener and RO due to hard water. Water from RO has tasted like fish water since purchase. Drained it repeatedly to no effect. 2 filters have been changed and no change in water taste. Shortly after install of softener, water started smelling like rotten eggs. Replaced 25 year old water heater and smell is still there. Now I'm told we need to change feed lines to faucets. What's next? Had no problem with water except it was hard before putting in system. Quite sure whatever is next it'll cost $$. Truly sorry we purchased.Response from the ownerI'm sorry to hear about the challenges you've been experiencing with your water system. It's disheartening to hear that the water from your reverse osmosis (RO) system has an unpleasant taste and that you've encountered issues with the smell of rotten eggs after installing the softener.It sounds like you've already taken some troubleshooting steps, such as draining the RO system and changing filters, but unfortunately, the issues persist. I understand your frustration, especially considering the financial investment you've made.At this point, it may be necessary to assess the entire system to identify the root cause of the issues you're facing. This could involve a thorough inspection by a qualified technician to determine if there are any underlying issues with the installation or if additional components need to be replaced or adjusted.I recommend reaching out to our customer service team to schedule a service visit and discuss your concerns in detail. We're committed to ensuring that you're satisfied with your water system, and we'll do our best to address the issues you're experiencing.Again, I apologize for the inconvenience and frustration this situation has caused. We appreciate your patience and understanding as we work to resolve these issues for you. Jim Hight ★★★★★ The tech who visited, Trent, was pleasant and knowledgeable. He fixed our system quickly, checked our water, and suggested ways to keep our system going. We are also glad that there is a location in Webb City now.